Launch of the 'Insat' digital platform to improve postal and telecommunications services

The Ministry of Post and Telecommunications has launched the digital platform "Insat," a service dedicated to listening to and addressing citizen concerns. According to Algérie Télécom Satellite, this initiative is part of broader efforts to upgrade the quality of public services and improve communication with the public. Citizens are encouraged to utilize this new platform by visiting insat.mpt.gov.dz, which aims to facilitate the submission and monitoring of requests while fostering a culture of active listening to improve service delivery.