CAAT and Tala Assurances awarded ISO 9001 certification

The Algerian insurance company CAAT and its subsidiary, Tala Assurances, have received the ISO 9001:2015 certification, an international standard for quality management systems. The certificates were presented last Thursday during an official ceremony attended by company executives Nacer Sais and Nabil Haddouche, as well as Lahcène Benhammadi, head of Intertek Algeria. Nacer Sais stated that this achievement reflects a firm commitment to operational efficiency and continuous service improvement. Nabil Haddouche noted that the certification represents a cultural shift within the company, focusing on customer satisfaction and result-oriented management. Benhammadi praised the milestone, affirming that it ensures the delivery of high-quality services to their clients.