Naftal has issued a formal warning to citizens regarding unauthorized platforms posing as the company to commit financial fraud. In an official social media post, the firm advised the public to remain cautious, especially concerning websites that solicit bank card details or request online payments. The company clarified that it never asks for such sensitive banking information. Customers are encouraged to verify website URLs carefully and to conduct all transactions solely through the official platform: e-mahata.naftal.dz.